Delivery and Returns

Most items are made to order within 3-5 business days, however at peak times this can increase. If you require your order for a certain date please either email me at jennie@shropshirejewellerydesigns.co.uk, use the contact form or pop me a message in the notes to seller box when ordering.

 

I will do everything I can to ensure your jewellery arrives in a timely manner. 

Please be aware your country may charge additional customs duty and/or import taxes. 

Please be aware that although I do pay to ship the item to you, as the seller I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country.

The recipient of the order will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT. 

Standard delivery in the UK is free of charge and takes 1-3 business days. You may upgrade to next day delivery for £7.95. Next day delivery refers to the delivery service only.

Standard Europe delivery is around 5 business days and free of charge, if you wish to upgrade to a speedier service please contact me.

Standard Rest of World is around 2 weeks and free of charge, again if you would like to upgrade the delivery service please contact me at jewellerymbm@live.co.uk or use the contact form below.

Your jewellery will arrive wrapped in tissue paper inside a ribbon tied box and will be dispatched in either a bubble envelope or card board box depending on the size of item/items ordered.